Always-On Support for Optometry Clinics

Answer every optometry clinics inquiry instantly so your patients never wait.

SmarterHello answers every call, text, email, and chat instantly 24/7 with a custom trained AI agent. Give customers fast, accurate help while your team focuses on the conversations that truly need a human. Every interaction is transcribed, summarized, and measured so you can improve what matters.

Phone

SMS

Web Chat

Email

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Elevate Every Conversation

Meet SmarterHello: Your Always‑On Agent

24/7 AI Answering (Phone, SMS, Email, Webchat)

Instantly handles every inquiry across channels with a single trained AI agent so customers never wait.

Seamless Human Escalation

Route complex conversations to your team via warm transfer, callback, or inbox handoff – without losing context.

Transcripts, Summaries, and Sentiment

Every interaction is captured with searchable transcripts, auto‑summaries, and sentiment insights for faster reviews.

Unified Knowledge and Policy Control

Train once and keep answers consistent across channels with approvals, allow/deny lists, and change tracking.

Two‑Way Messaging with Manual Takeover

Respond instantly via SMS and webchat with the option for staff to jump in and continue the thread at any time.

Reporting, Tagging, and QA Dashboards

Track deflection, escalation rate, topics and trends with configurable tags and performance dashboards.

More patients answered, less manual chaos.

SmarterHello handles every optometry clinics phone, SMS, email, and webchat so your team spends time on craft, compliance, and conversions instead of answer queues.

Smiling woman wearing a headset while working at a call center, looking engaged and professional.

Ashley X., Shop Owner

SmarterHello helped us answer optometry clinics questions instantly and kept our patients happy.

Friendly customer service agent laughing while working on his laptop with a headset in a modern office.

George S., Executive Director

Automating routine touchpoints freed our patients team to focus on complex cases.

Modern dental clinic reception area with a receptionist assisting a patient.

Jennifer D., Owner

Hold times vanished – SmarterHello feels like a smart front desk that never sleeps.

Help us enhance patients service with your support!

Instant, accurate responses for your Optometry Clinics team – across every channel.

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Coverage

Handles optometry clinics requests – booking, reminders, FAQs, and follow-ups – so your patients get instant answers.

Smiling woman in an office setting, talking on a mobile phone with a confident expression.
Escalation

Routes sensitive, complicated, or VIP requests to your specialists with a complete summary.

Insight

Auto transcripts, summaries, and sentiment uncover trends and keep leadership ahead of every problem.

A Package To Fit Your Business

Weekly for SMall Businesses

$49

Per Week

For Organizations that need help managing:
30 Calls
500 SMS
100 Web-chats

Get Started

Pro Plan for Growing Teams

$239

Per Month

For Organizations that need help managing:
150 Calls
2000 SMS
500 Web-chats

Get Started

Business Plan for Established Firms

$399

Per Month

For Organizations that need help managing:
350 Calls
4000 SMS
1500 Web-chats

Get Started

for other needs

We have Custom Packages For All Business Sizes and Types
Call Us – (888) 380-3989

Let Us Empower You to Engage
Your Client-base Smarter!

Not sure how this works for you, book some time and we can walk through your

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