Every Call Answered. Guaranteed.
A cross-channel AI agent for phone, SMS, WhatsApp Business, Facebook Messenger, Instagram, email, and webchat that helps businesses respond instantly, stay consistent, and escalate to humans when needed.
Starting at $59/week
24/7 AI Answering
Instant Responses
Human Escalation
Trusted by businesses of all sizes
Answer Every Call, Every Time
Maintain consistent quality. A single knowledge base helps deliver accurate, consistent answers whether customers call, text, message you on WhatsApp, Facebook Messenger or Instagram, send an email, or use webchat.
Every call is recorded, transcribed, and analyzed for sentiment and key topics. And if someone hangs up abruptly? The AI automatically sends an SMS follow-up to re-engage and ensure nothing falls through the cracks.
With 24/7 coverage across all channels, every inquiry gets answered instantly. No more missed calls, no more abandoned messages, no more frustrated customers.
One AI Agent, Every Channel.
Reduce wait times and churn. Instant responses mean customers get help when they need it, not when you’re available.
Cross-Channel Communication
Stop training separate systems for each channel. SmarterHello uses one unified knowledge base across phone, SMS, WhatsApp Business, Facebook Messenger, Instagram, email, and webchat, helping your business deliver consistent responses wherever customers reach out.
- AI-powered inbound calls
- Two-way SMS messaging
- WhatsApp Business messaging
- Facebook Messenger and Instagram messaging
- Email triage and responses
- Website chat
A Package To Fit Your Business
Weekly for SMall Businesses
$59
Per Week
For Organizations that need help managing:
40 Calls
500 SMS
100 Web-chats
Pro Plan for Growing Teams
$249
Per Month
For Organizations that need help managing:
200 Calls
2000 SMS
500 Web-chats
Business Plan for Established Firms
$399
Per Month
For Organizations that need help managing:
400 Calls
5000 SMS
1500 Web-chats
Complete Control & Governance
You’re always in control. Set escalation rules by intent, customer segment, or sentiment. Full audit logs track every message view and notification for comprehensive accountability.
Key Benefits
Every interaction is recorded, summarized, and tagged so you can measure handle rates, sentiment, and escalation patterns.
Escalation Rules
Searchable transcripts across every channel reveal the trends you need to improve quality and training.
Easy to connect.
Simple to control.
Audit Logs
The same context-rich knowledge base powers calls, texts, emails, and chat, so your brand voice stays consistent.
Compliance & Security
SmarterHello lives in the cloud, keeping your integrations online and your team focused on human handoffs.
Real-Time Insights & Analytics
View all interactions by day and time, track sentiment trends, analyze escalation patterns, and see geographic distribution of calls and messages – all in one dashboard.
24/7
COVERAGE
100%
CALL ANSWER RATE
7
CHANNELS SUPPORTED
2+
LANGUAGES
One AI Agent, Every Channel
Reduce wait times and churn. Instant responses mean customers get help when they need it, not when you’re available.
What’s in the box
Everything You Need to Get Started
Some of our fans
You’re always in control. Set escalation rules by intent, customer segment, or sentiment. Full audit logs track every message view and notification for comprehensive accountability.
“SmarterHello transformed our customer service. We never miss a call, and the AI handles routine questions so our team can focus on complex issues. The consistency across channels is remarkable.”
“The escalation rules work perfectly – customers get instant answers for common questions, and we only step in when needed. The audit logs give us complete visibility into every interaction.”
“Transcripts and sentiment analysis help us identify trends and improve our service quality. SmarterHello pays for itself by reducing our support costs while improving customer satisfaction.”
“Setup was incredibly fast. We connected our phone and email accounts, uploaded our FAQs, and were handling calls within hours. The unified knowledge base ensures we never contradict ourselves.”
Ready to Transform Your Customer Experience?
Bring your customer conversations together with one AI agent across phone, SMS, WhatsApp Business, Facebook Messenger, Instagram, email, and webchat. Give customers fast, consistent responses wherever they choose to reach your business.